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SkyLight

Right now, your centre is
full of signals.

A family close to leaving. An educator quietly carrying too much. A moment of brilliance in the toddler room that nobody captured.

Most of them fade
before they ever reach you.

Twenty seconds at pickup isn’t enough. Annual surveys are too late. And nobody shares how they really feel to your face.

Skylight catches them all —
while there’s still time to act.

Every signal, gathered into one honest picture of your centre.

SkyLight

See your centre in a new light.

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A parent and a small child walking out through the centre's front doors into the afternoon light.

The families who leave rarely tell you why.

Around one in ten families are unhappy with their centre at any given time — and most never say it out loud. They just leave. And they tell other parents on the way out.

By the time you hear about it, the damage has been done.

One in ten. Nothing on your reports will tell you which one.

What you get

One clear picture.

A done-for-you feedback program that shows how your families and educators really feel — so you always know where to focus.

Where everyone starts

Family Pulse

How your families really feel.

  • Surveys at the moments that matter — new family, room transitions, quarterly check ins, and when they leave
  • Branded as yours. Nothing for you to do except review responses as they arrive
  • Answers land while you can still do something, Google reviews flow
Add on when you're ready

Team Pulse

How your educators really feel.

  • The same rhythm across the team journey — new starter, quarterly, exit
  • An annual deep dive on engagement
  • The things nobody says in a staff meeting when you need to hear them
Included with both

Skylight Hub

And what to do about it.

  • Monthly reporting that shows the trend, not the noise
  • Compliments collected and ready to use
  • Benchmarks, so you know where you sit
From the centres running it
“I don’t even need to be at the centre to know how things are going. The result is a settled centre and settled families.”

Brooke BowyerOperations Manager · Eden Academy

Hear why our customers love SkylightCentre owners, directors and educators

Eden AcademyOlivia

Why Skylight existsTom Scantlebury, founder

The short version

How we do it.

Improve
Retain
Shine

Identify challenges early enough to act.

Families who feel heard, stay. Educators who feel seen, stay and step up.

Amplify what people love.

Per place, per month

What it costs.

Family Pulse

$2.29
per place, per month

Family + Team

$2.99
per place, per month

Custom pricing for groups, and for centres over 100 places.

The questions we always get.

Couldn’t I just run my own surveys?

You could. But surveying everyone at once is like drinking from a firehose — a pile of data and no idea what to do with it. Skylight asks a few of the right people the right questions at the right moment, continuously, in the background.

Are responses anonymous?

No — on purpose. Every response goes straight to you, with the respondent’s name attached. Nobody else sees it. Anonymous feedback is easy to ignore. Ours is built so a name is attached, and something actually changes because of it.

What if someone says something bad?

That’s exactly why we built this. A complaint you never hear is the one that costs you a family. Every response lands with enough context to act on it, plus guidance from our team on what to say and do next. You’re never just handed a problem — you’re handed a next step.

Is our data safe?

Yes. Our data handling has been checked against best practice by outside cyber security experts. Before you go live, we can walk you through exactly what’s collected, where it lives, and who can see it. No surprises, no fine print.

How much of my time will this take?

Close to none. We run it. You read what comes back, and act on the bits that matter.

Does it work with our CCMS?

Yes — we integrate with Xplor, QikKids and Kidsoft today. Running something else? We’ll work to build the connection for you.

Are we locked into a contract?

Skylight runs month to month, so you can stop anytime. We’d rather earn your place every month than trap you in a term you regret.

Do you work with OSHC services?

Yes. Skylight is built for long day care and tailored for OSHC too — same done-for-you approach.

How long until it’s running?

We average an install in a week.

See your centre in a new light.

Click below and we’ll show you exactly what Skylight would surface in your centre.

Let’s talk